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28 Should-Have UCaaS Options For WFH Staff


A digital workspace is like an workplace, however it exists on-line. It’s the place all information, conferences, duties, due dates, and conversations occur. It removes the necessity for dozens of apps — and the notifications that include them — and provides staff extra focus.
Digital workspaces can exist round working teams, initiatives, or enterprise items.
All hyperlinks, information, and conversations are simple to seek out, so that you by no means must waste treasured time trying to find essential info.

Safe file storage is essential to sustaining belief whereas working. Some enterprise communication platforms let customers sync information from Dropbox or Google Drive.
Because it’s cloud-based, you gained’t must meddle with network-attached storage or on-premises servers. Because of this, this UCaaS characteristic a superb match for distant staff and staff within the workplace.
This perform makes it easy to share information, which ensures licensed customers can entry firm info.

28) Third-party integrations

As Unified Communications as a Service encompasses quite a few office apps, API integrations develop into crucial. Listed here are sorts of UCaaS integrations to search for and why they matter.

E mail

Integrating your communications platform together with your electronic mail supplier presents nifty advantages.
Relying on the variety of customers, search for compatibility with Gmail, Microsoft Outlook, and Google Workspace.
This manner, customers can share presence info, sync calendars, and make calls from their tackle e-book. It’ll cut back the friction of switching between apps to get work completed effectively.


Why ought to a enterprise join its CRM to the telephone system? It may not be apparent; it’ll assist salespeople shut leads quicker. Plus, you’ll get deeper buyer insights from each interplay.
The CRM integration bridges the hole between your telephone system and your buyer knowledge. Combine your telephones with Salesforce, Zoho, HubSpot, Keap, or Pipedrive.
This integration additionally feeds knowledge into AI-powered contact facilities and name middle analytics.


Permissions, entry, and safety can develop into onerous to handle because the variety of customers grows. Between hiring, exits, and mitigating threats, it’s onerous to maintain up.
Combine your telephone system with an entry administration platform like Lively Listing or Okta. With single sign-on, you possibly can streamline entry throughout the board.

Prime enterprise advantages of UCaaS

Probably the most notable advantages of UCaaS for companies embody:

  • Decrease prices
  • Higher person expertise
  • Elevated scalability
  • Sturdy safety

1) Aggressive pricing

Nextiva provides all-inclusive UCaaS features for less than $60 per month per user.

The reality is that the majority UCaaS options substitute a number of enterprise apps you utilize and pay for.
This consists of enterprise VoIP, group chat, video conferencing, helpdesk, and extra. As an alternative of spending a whole lot of {dollars} per person, lower than $60/month provides you all the pieces.
UCaaS additionally simplifies the trouble of managing a dozen totally different companies. Nextiva presents the finest worth and options that companies really want.

2) Higher person expertise

An all-in-one communications platform means it turns into a single supply of fact. A stunning report from Okta revealed that staff right now use a median of 88 apps.
As an alternative of working from disjointed apps, everybody acts on the identical view of the shopper.
With real-time knowledge at everybody’s fingertips, they will ship a seamless buyer expertise.

3) Elevated scalability

Onboarding new staff is time-consuming. It’s even more durable if you do it remotely.
Unified Communications adjustments the sport for corporations with an urge for food for development. You want minimal tech sources for worker connectivity. Obtain a cellular or desktop app, sign up, they usually’re prepared.
As your headcount rises, you gained’t want so as to add expensive telephony infrastructure. This manner, your sources give attention to income, not putting in on-site servers. The UCaaS supplier takes care of the remaining.

4) Sturdy safety

Information safety is a respectable concern, particularly when shifting to the cloud. UCaaS platforms provide 24/7 monitoring and encryption to maintain knowledge protected.
Account admins can handle person settings and consider detailed utilization logs, so that you’re at all times in full management.
Test to see {that a} UCaaS vendor has business certifications to satisfy your necessities. Verify they supply communication instruments that adjust to HIPAA, PCI, and SOC 2.

The most effective UCaaS options are inside your attain

The underside line is that corporations have many causes to improve to UCaaS.
For some, it’s a solution to maintain staff and clients on the identical web page. For others, it’s a solution to streamline a number of communications apps into one. For a lot of, it could possibly be the pace of enterprise-wide deployment.
One factor everybody agrees on is that UCaaS has extra performance than conventional telephone programs. Gone are the times of letting expertise dictate how you’re employed. Unified Communications as a Service isn’t the long run — it’s now.
Stand out from rivals as a result of you possibly can work quicker and reply to buyer wants rapidly.
In the event you’re able to degree up your communications, take a look at Nextiva’s cloud telephone system. Be part of 100,000+ groups, SMBs, and fast-growing corporations that already made the soar.
Associated: UCaaS: The Definitive Information to Unified Communications




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